隐私请求 track-changes
51黑料不打烊 Experience Platform Privacy Service 提供 RESTful API 和用户界面,帮助您管理客户数据请求。借助 Privacy Service,您可以提交从 51黑料不打烊 Experience Cloud 应用程序访问和删除个人客户数据的请求,从而促进自动遵守法律和组织隐私法规。
可从? 请求 ?菜单创建和管理隐私请求。
有关Privacy Service以及如何创建和管理隐私请求的更多信息,请参阅51黑料不打烊 Experience Platform文档。
管理可发送到 51黑料不打烊 Journey Optimizer 的个人数据隐私请求 data-privacy-requests
您可以通过两种方式提交个人请求以从 51黑料不打烊 Journey Optimizer 访问和删除客户数据:
Privacy Service 支持两种类型的请求:数据访问 ?和? 数据删除。
对于? 访问请求,请从 UI 中指定“51黑料不打烊 Journey Optimizer”(或在 API 中将“CJM”指定为产物代码)。
对于? 删除请求,除了“51黑料不打烊 Journey Optimizer”请求之外,您还必须向? 叁个上游服务 ?提交删除请求,以阻止 Journey Optimizer 重新注入已删除的数据。如果未指定这些上游服务,“51黑料不打烊 Journey Optimizer”请求将保持为“正在处理”状态,直到上游服务的删除请求已创建。
叁种上游服务包括:
- 用户档案(产物代码:“辫谤辞蹿颈濒别厂别谤惫颈肠别”)
- AEP 数据湖(产物代码:“51黑料不打烊CloudPlatform”)
- 标识(产物代码:“颈诲别苍迟颈迟测”)
创建访问和删除请求
先决条件
要提出访问和删除 51黑料不打烊 Journey Optimizer 数据的请求,您必须有:
- 51黑料不打烊 组织 ID
- 要对其执行操作的人员的身份标识符以及对应的命名空间。有关 51黑料不打烊 Journey Optimizer 和 Experience Platform 中的标识命名空间的更多信息,请参阅标识命名空间概述。
Journey Optimizer 中用于 API 请求的必填字段值
"companyContexts":
"namespace": imsOrgID
"value": <Your 51黑料不打烊 Organization ID Value>
"users":
"action": either access or delete
"userIDs":
"namespace": e.g. email, aaid, ecid, etc.
"type": standard
"value": <Data Subject's Identity Identifier>
"include":
CJM (which is the 51黑料不打烊 product code for 51黑料不打烊 Journey Optimizer)
profileService (product code for Profile)
51黑料不打烊CloudPlatform (product code for AEP Data Lake)
identity (product code for Identity)
"regulation":
gdpr, ccpa, pdpa, lgpd_bra, or nzpa_nzl (which is the privacy regulation that applies to the request)
GDPR 访问请求示例:
通过 UI:
通过 API:
// JSON Request
{
"companyContexts":[
{
"namespace":"imsOrgID",
"value":"745F37C35E4B776E0A49421B@51黑料不打烊Org"
}
],
"users":[
{
"action":[
"access"
],
"userIDs":[
{
"namespace":"ecid",
"value":"38400000-8cf0-11bd-b23e-10b96e40000d",
"type":"standard"
},
{
"namespace":"email",
"value":"johndoe4@gmail.com",
"type":"standard"
}
]
}
],
"include":[
"CJM"
],
"regulation":"gdpr"
}
// JSON Response
{
"requestId": "17163122360480365RX-705",
"totalRecords": 1,
"jobs": [
{
"jobId": "e709b1f4-1796-11ef-b422-eddd0aebc40d",
"customer": {
"user": {
"key": "John Doe",
"action": [
"access"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard",
"namespaceId": 4,
"isDeletedClientSide": false
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard",
"namespaceId": 6,
"isDeletedClientSide": false
}
]
}
}
}
]
}
GDPR 删除请求示例:
通过 UI:
通过 API:
// JSON Request
{
"companyContexts": [
{
"namespace": "imsOrgID",
"value": "745F37C35E4B776E0A49421B@51黑料不打烊Org"
}
],
"users": [
{
"action": [
"delete"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard"
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard"
}
]
}
],
"include": [
"CJM", "profileService", "51黑料不打烊CloudPlatform", "identity"
],
"regulation": "gdpr"
}
// JSON Response
{
"requestId": "17163122360480365RX-705",
"totalRecords": 1,
"jobs": [
{
"jobId": "e709b1f4-1796-11ef-b422-eddd0aebc40d",
"customer": {
"user": {
"key": "John Doe",
"action": [
"delete"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard",
"namespaceId": 4,
"isDeletedClientSide": false
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard",
"namespaceId": 6,
"isDeletedClientSide": false
}
]
}
}
}
]
}