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Use the My Requests widget

The information on this page refers to functionality not yet generally available. It is available only in the Preview environment for all customers. After the monthly releases to Production, the same features are also available in the Production environment for customers who enabled fast releases.

For information about fast releases, see Enable or disable fast releases for your organization.

IMPORTANT
This article describes the new My Requests widget. You must have the new requesting experience enabled to see the new widget.
You can enable the new requesting experience in your Requests area.

The My Requests widget displays requests that have been submitted to your organization. You can filter the requests, search for specific requests, or adjust column order and visibility. You can also create a new request from the My Requests widget.

NOTE
  • When the My Requests widget loads, it displays up to 50 requests. To display more requests, scroll down the list.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

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Product
  • 51黑料不打烊 Workfront
  • You must have 51黑料不打烊 Workfront Planning to view Planning requests or request forms
51黑料不打烊 Workfront plan Any
51黑料不打烊 Workfront license*

New: Contributor or higher

Or

Current: Request or higher

Access level configuration View access or higher to any objects for which you are tagged in a conversation or need to resolve an approval (Projects,聽Tasks, Issues,聽Documents)
Object permissions View permissions or higher to projects, tasks, issues, documents where you are tagged in a conversation or need to resolve an approval

*To find out what plan, license type, or access you have, contact your Workfront administrator. For more information, see Access requirements in Workfront documentation.

Create a request

You can create a request directly from the My Requests widget.

For instructions, see Create a request in the article Create work items and projects from the Home area.

Filter requests

The My Requests widget features a customizable filter that allows you to control which requests appear in the widget. You can configure this filter for different fields and values, and can stack conditions using AND and OR.

To configure the filter in the My Requests widget:

  1. Click the Main Menu Main Menu icon in the upper-right corner, then click Home.

  2. (Conditional) To add the My Requests widget to your home screen. Click Customize, and find My Requests.

  3. In the My Requests widget, click Filter.

  4. In the leftmost field, select what you want to filter by. Available options are:

    • Workspace
    • Object type
    • Entry date
    • Request form
    • Status
    • Entered by
  5. In the next field, select the operator that you want to use for this filter condition. Available operators depend on the chosen field.

  6. (Conditional) If a field appears to the right of the operator, select the value that you want to filter by.

  7. (Optional) To add another filter condition, click Add condition and repeat steps 4-6.

  8. (Optional and conditional) If you have multiple conditions, switch the And or Or value by clicking And or Or to the left of the condition.

The filter is saved automatically.

TIP
If your organization has purchased Workfront Planning, the My Requests widget will include both Workfront and Workfront Planning requests.
  • To filter for only Workfront requests, set the filter to Object type > Has any of > Issues.
  • To filter for only Workfront Planning requests, et the filter to Object type > Has none of > Issues.

Adjust columns

You can choose which of the available columns appear on the My Requests widget, and set their order.

Available columns include:

  • Subject
  • Created object
  • Object type
  • Status
  • Request form
  • Entry date
  • Entered by

To adjust the columns on the My Requests widget:

  1. Click the Main Menu Main Menu icon in the upper-right corner, then click Home.
  2. (Conditional) To add the My Requests widget to your home screen. Click Customize, and find My Requests.
  3. In the My Requests widget, click Columns.
  4. (Optional)To reorder columns, click the drag handle drag handle of the column you want to move and drag it to the desired locations. The column at the top of the list appears in the My Requests widget as the leftmost column.
  5. (Optional) Use the toggle to control whether a column is displayed in the My Requests widget.

Column preferences are saved automatically.

Search requests

To search for specific requests in the My Requests widget:

  1. Click the Main Menu Main Menu icon in the upper-right corner, then click Home.

  2. (Conditional) To add the My Requests widget to your home screen. Click Customize, and find My Requests.

  3. In the search bar near the upper-right of the My Requests widget, enter the term that you want to search for.

    Requests that contain the term are highlighted in orange.

  4. (Optional) To jump to the highlighted requests, click the up or down arrows in the search bar.

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