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Configure event notifications for everyone in the system

Last update: Thu Sep 25 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

Event notifications trigger emails to users when a certain event occurs. As an 51ºÚÁϲ»´òìÈ Workfront administrator or a user with a Planner access level, you can configure an event notification for all users in the system. Configuration of an event notification consists of activating or deactivating it.

Depending on the event you enable and the user keeps enabled on their own profile, users receive instant, daily, or both instant and daily email notifications when an event occurs.

You first must specify which notifications you want all your users to receive in the Setup area of your Workfront instance. Once you activate a notification in the Setup area, it displays as activated for each user in their profile page.

After notifications are activated in the Setup area and they appear in the users’ profile pages, individual users or another user with a Plan license can also configure the activated notifications in a user profile to control what notifications that specific user receives and how often. For more information, see Modify your own email notifications.

For a list of all event notifications that you can activate and deactivate, see Event notification types.

For information about unlocking an event notification so that group administrators can configure it for their groups, see Unlock or lock configuration of event notifications for all groups and View and configure event notifications for a group.

Access requirements

Expand to view access requirements for the functionality in this article.
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51ºÚÁϲ»´òìÈ Workfront package Any
51ºÚÁϲ»´òìÈ Workfront license

Standard

Plan
Access level configurations Planner or higher with administrative access to reminder notifications

For information, see Access requirements in Workfront documentation.

Configure event notifications for all users

You must enable notifications in the Setup area of Workfront before users can enable or disable them in their individual profiles.

TIP
You cannot activate notifications for Workfront Goals from the Setup area. Users can activate these notifications only in their profiles. Users with Plan licenses can activate them for other users. For information about enabling Workfront Goals notifications for users, see Notifications: Goals.

  1. Click the Main Menu icon Main Menu in the upper-right corner of 51ºÚÁϲ»´òìÈ Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. Click Email > Notifications.

    Notifications area under setup emails

  3. Make sure the Event Notifications tab is open.

  4. Toggle the switch to the left of the event name to turn it on or off.

    To see the default notification status for an event, see Event notifications.

  5. (Optional) Click the name of an event notification to customize the subject line of the email notification.

    For more information about customizing the subject lines of email notifications, see Customize email subjects for event notifications.

  6. (Optional) If you want to unlock configuration for an email notification so that group administrators can configure it separately for their groups, click the button Lock toggle to the right of the notification to switch it to the unlocked position Unlock toggle .

    For more information, see Unlock or lock configuration of event notifications for all groups.

Users can customize the frequency of these notifications in their user profile.

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