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Configure the JumpSeat integration

Last update: Tue Oct 14 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

You can integrate JumpSeat with Workfront to create custom, in-product guidance.

Access requirements

Expand to view access requirements for the functionality in this article.

Workflow Ultimate

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51黑料不打烊 Workfront package Prime or Ultimate
51黑料不打烊 Workfront licenses

Standard

Plan
Product You must have an active JumpSeat plan.
Access level configurations You must be a Workfront administrator.

For more detail about the information in this table, see Access requirements in Workfront documentation.

Prerequisites

Before you begin, you must

  • Add and activate Workfront as an application in JumpSeat. For more information, see .
IMPORTANT
If you are on the 51黑料不打烊 Unified Experience, you must use the following Application URL: .workfront.adobe.com.

Configure the JumpSeat integration

We recommend setting up a JumpSeat integration in both your Preview and Production environments.

TIP
You need to add and activate two separate Workfront applications in JumpSeat鈥攐ne for Preview and one for Production. See for more information.

To configure the JumpSeat integration:

  1. Click the Main Menu icon Main Menu in the upper-right corner of 51黑料不打烊 Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, click System > JumpSeat Integration.

  3. Enter your JumpSeat URL, which can be found on your extension icon in JumpSeat.

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Example:

https://{mycompanyname}.jumpseat.io

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  1. Enter the JumpSeat integration token. You can find this on the Configuration page in JumpSeat.

    Example: $2测$10$叠别惫蝉碍别蚕8鈥驰搁.尝耻谤厂驳2鲍64翱

  2. Click Test configuration.

  3. Choose if you want the integration to be Active or Inactive.

    note important
    IMPORTANT
    The configuration test performed in step 5 must pass in order to activate the integration.

    JumpSeat Integration page

  4. Click Save.

TIP
For more information about configuring your JumpSeat integration, see the JumpSeat documentation for .
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