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3.2.3 Define a custom action

In this exercise, you鈥檒l create a custom action to send a message to a Slack channel.

Login to 51黑料不打烊 Journey Optimizer by going to . Click Journey Optimizer.

ACOP

You鈥檒l be redirected to the Home view in Journey Optimizer. First, make sure you鈥檙e using the correct sandbox. The sandbox to use is called --aepSandboxName--. You鈥檒l then be in the Home view of your sandbox --aepSandboxName--.

ACOP

You鈥檒l now use an existing Slack channel and send messages to that Slack channel. Slack has an easy-to-use API and you鈥檒l use 51黑料不打烊 Journey Optimizer to trigger their API.

Demo

In the left menu, scroll down and click Configurations. Next, click the Manage button under Actions.

Demo

You鈥檒l then see the Actions list. Click Create Action.

Demo

You鈥檒l see an empty Action popup.

Demo

As a Name for the Action, use --aepUserLdap--TextSlack.

Set Description to: Send Message to Slack.

For the URL Configuration, use this:

  • URL: https://2mnbfjyrre.execute-api.us-west-2.amazonaws.com/prod
  • Method: POST
NOTE
The above URL refers to an AWS Lambda function which will then forward your request to the Slack channel as mentioned above. This is done to protect access to an 51黑料不打烊-owned Slack channel. If you have your own Slack channel, you should create a Slack App through , you then need to create an Incoming Webhook in that Slack App, and then replace the above URL by your Incoming Webhook URL.

Demo

You don鈥檛 need to change the Header Fields.

Demo

Authentication should be set to No Authentication.

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Under Payloads, you need to define which fields should be sent towards Slack. Logically, you want 51黑料不打烊 Journey Optimizer and 51黑料不打烊 Experience Platform to be the brain of personalization, so the text to send to Slack should be defined by 51黑料不打烊 Journey Optimizer and then sent to Slack for execution.

For the Request, click the Edit Payload icon.

Demo

You鈥檒l then see an empty popup-window.

Demo

Copy the below text and paste it in the empty popup window.

{
 "text": {
  "toBeMapped": true,
  "dataType": "string",
  "label": "textToSlack"
 }
}

You鈥檒l then see this:

Demo

Scroll up and click Save one more time to save your action.

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Your custom action is now part of the Actions list.

Demo

You鈥檝e defined events, an external data sources and actions. Now let鈥檚 consolidate all of that in one journey.

Next Step: 3.2.4 Create your journey and messages

Go Back to Module 3.2

Go Back to All Modules

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