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DocumentationJourney OptimizerJourney Optimizer Guide

Simulate content variations custom-profiles

Last update: Mon Apr 28 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Intermediate
  • User

Journey optimizer allows you to preview different variations of your content using sample input data uploaded from a CSV or JSON file or added manually.

All the attributes used in your content for personalization are automatically detected by the system and can be used for your tests to create multiple variants. A variant refers to a version of the content with different values for its attributes.

NOTE
Variants only serve as testing purposes for your current content. They are not stored within 51黑料不打烊 Experience Platform, but into your user browser session, meaning that they won鈥檛 display when logging off, or when working from another device.

Guardrails & limitations limitations

Before starting testing your content using sample input data, consider the following guardrails and prerequisites.

  • Channels - Simulating content variations is only available for the Email, SMS and Push notification channels.

  • Supported capabilities - Content variations can be used with Journey Optimizer multilingual content and content experiment capabilities. This allows you to test messages in multiple languages and optimize content through experimentation.

    You can also leverage content variations to test your content templates.

    note note
    NOTE
    For now, inbox rendering and spam reports are not available in the current experience:. To use these features, select the Simulate content button from your content to access the previous user interface.

  • Attributes - Both profile and contextual attributes are supported.

  • Data types - Only the following data types are supported when entering data for your variants : number (integer and decimal), string, boolean and date type. Any other data type will show an error.

  • Number of variants - You can add up to 30 variants to test your content, either using a file, or manually.

Add and preview content variations

To create variations for your content and preview them, click the Simulate content button and choose Simulate content variations.

The main steps to test your content are as follows:

  1. Add variants - Add up to 30 variants with sample input data, either by uploading a file, or by adding data manually. Learn how to add variants
  2. Preview content variations - Check the preview of your content using the different variants. Learn how to preview your content
  3. Send email proofs - For email content, send up to 10 proofs to email addresses using the different variants. Learn how to send proofs

Add variants profiles

When accessing the content variations experience, all personalization fields used in your content are automatically detected and displayed in a list of blank variants.

For example, if your email contains two personalization fields 鈥淐ity鈥 and 鈥淧rogram Points Balance鈥, they will appear in the list. Initially, no values are entered, and no personalized content is shown in the preview pane.

To edit the value of a variant:

  1. Click the ellipsis button next to the variant.
  2. Select Edit to provide custom values for each personalization field.
  3. The preview pane will update to show how your content renders with the entered values.

To add a new variant:

  1. Click the Create sample input button.
  2. A new blank variant appears, containing all the detected personalization fields.
  3. Edit the new variant as needed.

You can also upload a file with predefined variants and values to speed up the process.

  1. Click Download sample to download a file template.

  2. Choose a file format: CSV, JSON, or JSONLINES.

  3. Open the template file and fill in your desired values for each profile attribute. The template includes a column for each profile attribute used in your content for personalization.

    Example JSON syntax:

    code language-none 
    {
"profile": {
    "attributes": {
    "person": {
        "name": {
            "lastName": "Doe",
            "firstName": "John"
            }
        }
    }
}
}

  4. Once your file is ready, click Upload Input Data to load it.

  5. After uploading, a new variant is added to the list for each entry in the file.

Once variants have been added, you can use them to preview your content in the right pane, and to send email proofs.

Preview content variations preview

To preview your content using a variant, select the relevant variant from the list to update the content in the preview pane with the information entered for this variant.

In the example below, we have added two variants for the email subject line:

Variant 1 selection
Variant 2 selection

For multilingual content and experimentation, a dropdown is available to switch between the different language variants or treatments.

You can remove a variant at anytime using the ellipsis button in the upper-right corner and selecting Remove. To edit information for a variant, click the ellipsis button and select Edit.

Send proofs proofs

Journey Optimizer allows you to send proofs to email addresses while impersonating one or multiple variants that you have added in the simulation screen. The steps are as follows:

  1. Verify that variants have been added to test your content and click the Send Proof button.

  2. In the Recipients field, enter the email address to which you want to send the proof then click Add. Repeat the operation to send the proof to additional email addresses. You can add up to 10 proof recipients.

  3. In the bottom section of the screen, select the variant that you want to use in the proof. You can select multiple variants, in which case the email will include as many proofs as selected variants.

    For more information on a variant, select the View profile details link. This allows you to display the information entered in the previous screen for the different variants.

  4. Click the Send Proof button to start sending the proof.

  5. To track the proof sending, click the View proofs button in the simulate content screen.

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