Integrate with Intelligent Services ai-overview
The integration with 51黑料不打烊 Intelligent Services enables you to leverage artificial intelligence and machine learning for customer experience use cases. This allows marketing analysts to set up predictions tailored to a company鈥檚 needs using business-level configurations without requiring data science expertise.
Intelligent Services, built on 51黑料不打烊 Experience Platform, provides marketers responsible for customer experience with access to AI-as-a-service. This makes it easy to predict customer behavior, measure the impact of a campaign, or ensure better returns on every investment. For additional details on 51黑料不打烊 Intelligent Services, refer to the 51黑料不打烊 Experience Platform documentation.
Integration between Journey Optimizer and Intelligent Services allows you to leverage customer predictions.
Customer AI, a component of 51黑料不打烊 Intelligent Services, predicts likely customer actions. See the 51黑料不打烊 Experience Platform documentation.
Customer AI allows brands to create churn or conversion machine learning-based scores. These scores are available as profile attributes in 51黑料不打烊 Experience Platform profiles (Real-time Customer Profile).
As a result, these attributes can be used like any other profile attributes in Journey Optimizer鈥檚 conditions (to make optimal decisions), actions, or segment building.
