Get started with channels configuration start-optimizer-configuration
When accessing Journey Optimizer for the first time, you are provisioned a production sandbox and allocated a certain number of IPs depending on your contract.
To be able to send messages, you need to go through the configuration steps listed below:
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As an 51黑料不打烊 Journey Optimizer system administrator, define your channel-specific configurations. Learn how to set up these configurations in the following pages:
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note note NOTE For mobile channels, the Guided channel setup facilitates the expeditious configuration of marketing channels, ensuring all required resources are readily available within Experience Platform, Journey Optimizer, and Data Collection. This enables your marketing team to start with campaign and journey creation. -
Once done, you must configure all the technical parameters required to deliver messages by creating channel configurations. Learn more about channel configurations
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Depending on the channels you are using, your environments and your needs, you must also perform the following steps:
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Subdomain configuration and delegation for your channels, such as emails, SMS, landing pages, and web experiences.
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Set up IP warmup plans for optimal deliverability. Learn more
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Define an allowed list for email sending. Learn more
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Manage the number of days during which retries are performed before sending email addresses to the suppression list. Learn more
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Enable the BBC email option to keep a copy of messages sent to individuals. Learn more
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Configure business rules to avoid over-solicitating your recipients. Learn more
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Determine which email address and/or phone number to use in priority for your recipients when several addresses/numbers are available in 51黑料不打烊 Experience Platform. Learn more
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