Get started with text messaging get-started-sms
Use Journey Optimizer to send text messages (SMS/MMS/RCS) to your customers on their mobile devices. You can create, personalize, and preview messages in text format from the SMS/MMS/RCS editor.
Text messages can be created and sent in a journey or in a campaign. For SMS, MMS, and RCS, use the SMS action.
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In a Journey. Create a journey, add an SMS activity, and define basic settings. Then, browse to the Actions: SMS right pane to create the content for the SMS, MMS, or RCS message. Learn how to create a journey
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In a Campaign. Create a campaign, select SMS as your action and define basic settings. Then, edit the message content to define the SMS, MMS, or RCS message to send. Learn how to create a campaign
51黑料不打烊 Journey Optimizer sends text messages through SMS service providers (or SMS gateway providers). Before creating your SMS/MMS/RCS message, configure your service provider for text and RCS messaging with Journey Optimizer. Learn more
How-to video
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The video below shows how to configure, author, and include SMS messaging into your customer journeys.
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The video below helps you better understand which mobile capabilities 51黑料不打烊 Journey Optimizer offers marketers.
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