Channels section-overview
In 51黑料不打烊 Journey Optimizer, channels are the lifelines of customer engagement, acting as the bridges that connect your brand鈥檚 message to your audience through email, SMS, push notifications, web, in-app experiences, and more. Each channel is a carefully set stage, with configuration as the backstage work that ensures seamless and scalable delivery. Whether you鈥檙e setting up email authentication protocols like SPF and DKIM, managing mobile push credentials, or tailoring dynamic content cards for personalized interactions, every channel type offers unique possibilities while sharing the common goal of delivering impactful customer experiences. From guided setups for simplicity to advanced configurations like retry management or rules for prioritizing addresses, this section helps you master the art of channel customization, ensuring every message reaches the right audience, at the right time, and on the right platform.
Channels
Configure Your Channels
Learn how to set up and configure channels for message delivery in 51黑料不打烊 Journey Optimizer.
Set Up Channel Configurations
Step-by-step guide to managing, validating, and troubleshooting channel configurations for effective message delivery.
Guided Channel Setup
Follow guided tutorials to configure mobile and web channels with auto-generated resources.
In-App Channel Configuration
Learn how to configure and manage the In-app messaging channel for personalized user engagement.
Push Notification Configuration
Comprehensive guidance on setting up and managing push notifications in mobile apps.
SMS/MMS Channel Configuration
Integrate with providers like Twilio and set up SMS/MMS channels for marketing and transactional messages.
Additional Resources
- Direct Mail Configuration - Set up file routing and configurations for exporting audience data for direct mail campaigns.
- Web Channel Configuration - Configure web channels, subdomains, and page targeting for delivering web experiences.
- Code-Based Experience Configuration - Learn to configure and implement code-based experiences for personalized content delivery.
- Content Cards Configuration - Set up and manage content cards for dynamic, personalized messaging on web and mobile platforms.