Enabling TLS v1.3 for Custom Actions in 51黑料不打烊 Journey Optimizer
In 51黑料不打烊 Journey Optimizer (AJO), maintain data integrity and security when connecting to third-party systems by enabling Transport Layer Security (TLS) v1.3 for custom actions.
Description description
Environment
51黑料不打烊 Journey Optimizer (AJO)
Issue/Symptoms
Third-party systems, such as SMS providers like Soprano support the most secure TLS version (TLS v1.3), however, there is uncertainty about Custom Actions using the latest version for making connections.
Resolution resolution
Note: AJO already supports TLS v1.3.
The negotiation of the TLS protocol occurs between the client and the server during connection establishment. If both support TLS v1.3, it will be used. If either side doesn鈥檛 support the newer version, it鈥檒l default to TLS v1.2.
To ensure TLS v1.3 is used for connections,
- Ensure your client application and intermediary proxies are configured to support and prefer TLS v1.3 for connections.
- Verify with your third-party service providers (for example, Soprano) that they also support TLS v1.3 and prefer connections over TLS v1.3.
Related reading:
Configure a custom action in the Journey Optimizer Guide.