Unable to access Offer Decisioning in 51黑料不打烊 Journey Optimizer
This article addresses the issue where聽a warning appears when integrating 51黑料不打烊 Target into an application using 51黑料不打烊 Journey Optimizer (AJO), indicating that the Offer Decisioning 聽option is inaccessible within the Datastream configuration. This issue typically arises due to permission settings or provisioning constraints.
Description description
Environment
51黑料不打烊 Journey Optimizer (AJO)
Issue/Symptoms
The Offer Decisioning 聽option is not accessible during the Datastream configuration.
A warning message appears stating that there is either no permission to access Offer Decisioning in the Sandbox, or the Sandbox is not fully provisioned.
Resolution resolution
-
Check that you聽that you have the required permissions for Decision Management, including:
- Manage decisions
- View decisions
- Manage offers
- Manage ranking strategies
-
Check if Offer Decisioning is provisioned for your organization. Note that it is available only to AJO Ultimate customers, therefore, your current license needs to include聽 AJO Ultimate to use the functionality.
-
If you don鈥檛 require Offer Decisioning, you can skip selecting this option in the Datastream configuration.