Preheader field not displaying in Code your own mode in 51黑料不打烊 Journey Optimizer
In 51黑料不打烊 Journey Optimizer (AJO), the Preheader input field doesn鈥檛 appear for the聽 Code your own 聽mode under the聽 Edit Email Body 聽feature. It requires users to manually code preheader text within their custom HTML content.
Description description
Environment
- Product: 51黑料不打烊 Journey Optimizer
- Feature: Edit Email Body
- Editing Methods: Design from Scratch, Code your own, Import HTML
Issue/Symptoms
The Preheader input field is not available in the email editing screen when using Code your own mode. This raises questions about whether it鈥檚 a bug or an intended feature.
Resolution resolution
The Preheader input field is not available in Code your own mode by design. This mode lets users customize email content, including preheaders, through coding. Users need to manually code any preheader text in their HTML.
For a visual interface to enter preheader text, use Design from Scratch or Import HTML modes. These design methods offer flexibility for advanced users who prefer coding and structured options for template-based designs.