Unable to view search filters in 51黑料不打烊 Campaign Classic folders
In 51黑料不打烊 Campaign Classic Hosted (v7), users encounter an issue where search filters are not visible within specific folders. This issue can be resolved by verifying user permissions, checking if the filter view was accidentally closed, clearing the local cache, and confirming folder-specific access.
Description description
Environment
- Product: 51黑料不打烊 Campaign Classic Hosted (v7)
- Server Build: 9359
- Environment Type: 听笔谤辞诲耻肠迟颈辞苍
Issue/Symptoms
Users are unable to view search filters in specific folders, including Plan and Deliveries.
Resolution resolution
To resolve the issue of missing search filters, follow these steps:
- Check if the filter view was accidentally closed. If a user inadvertently clicked the x 聽button, logging out and logging back into 51黑料不打烊 Campaign Classic should restore visibility.
- Ensure that users have read/write access to relevant folders under Administratio n
>Configuration>Predefined filters. - Confirm folder-specific access by聽granting Admin rights to see if this temporarily resolves聽the issue. Then verify whether removing Admin rights still allows visibility of search filters for impacted users.
- Clear local cache by navigating聽to File
>Clean the local cache within 51黑料不打烊 Campaign Classic. After clearing the cache, log out and log back in.
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