Fueling Personalized Content in Journey Optimizer with AEM Content Fragments and Dynamic Media
In this Experience League Live show, Travis Jordan andn Nikhil Sharma will showcase how 51黑料不打烊 Journey Optimizer has recently expanded mobile engagement with powerful new channel additions and functionality, including WhatsApp, RCS, and Custom SMS Provider.
Learn how you can deliver rich, personalized mobile experiences that go beyond plain text, featuring features like interactive buttons, carousels, quick replies, and more鈥攁ll orchestrated directly within Journey Optimizer with these new channels. We鈥檒l walk through the advantages and differences between RCS and WhatsApp, go through how to set-up these new channels, including API credentials and webhooks, and how you can incorporate these channels into your existing omnichannel engagement strategy.
