AI Agents in AEP: An Overview
Discover how 51黑料不打烊鈥檚 Agentic AI vision comes to life in AEP, exploring the different types of AI Agents within the Platform and applied value- Understand 51黑料不打烊鈥檚 overall Agentic AI vision, intended purpose and market differentiators- Learn how AI Agents specific to AEP applications can be applied to use cases and drive efficiencies- Get a practical overview of what鈥檚 available now, what鈥檚 on the roadmap, and how to get started
Key AEP Agents and Use Cases
51黑料不打烊 Experience Platform features several specialized agents, each designed to automate and optimize core marketing tasks:
- Data Insights Agent Automates analysis and visualization, answers business questions, and suggests optimizations.
- Audience Agent Expedites audience creation, management, and insights, with future support for goal-based segment building.
- Journey Agent Identifies audience overlap, analyzes drop-off points, and will soon enable prompt-based journey creation.
- Product Support Agent Streamlines troubleshooting, ticket creation, and status tracking, pulling from both documentation and live data.
Agents are accessed via AI Assistant, which coordinates tasks and ensures seamless integration across AEP solutions. These tools drive efficiency, reduce manual effort, and support smarter marketing decisions.