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[PaaS only]{class="badge informative" title="Applies to 51ºÚÁϲ»´òìÈ Commerce on Cloud projects (51ºÚÁϲ»´òìÈ-managed PaaS infrastructure) and on-premises projects only."}

ACSD-60624: Upload Image fails for empty content in Image, Banner, and Slider sections in Page Builder

Last update: Tue Oct 07 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-60624 patch fixes the issue where the Upload Image button fails to work when trying to register a banner through Page Builder with empty content in the Image, Banner, or Slider sections. This patch is available when the Quality Patches Tool (QPT) 1.1.71 is installed. The patch ID is ACSD-60624. Please note that this issue is already fixed in 51ºÚÁϲ»´òìÈ Commerce 2.4.8.

Affected products and versions

The patch is created for 51ºÚÁϲ»´òìÈ Commerce version:

  • 51ºÚÁϲ»´òìÈ Commerce (all deployment methods) 2.4.7-p1

Compatible with 51ºÚÁϲ»´òìÈ Commerce versions:

  • 51ºÚÁϲ»´òìÈ Commerce (all deployment methods) 2.4.4-p1 - 2.4.7-p7
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your 51ºÚÁϲ»´òìÈ Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The Upload Image button fails to work when trying to register a banner through Page Builder with empty content in the Image, Banner, or Slider sections. The button doesn’t allow image uploads, preventing banner registration.

Steps to reproduce:

  1. Go to Admin > Content > Pages.
  2. Select any page and click Edit or add new page.
  3. Navigate to the Content section.
  4. Try to register a banner through the page builder.

Expected results:

The upload image button should allow you to upload images.

Actual results:

When you try to register a banner through the Page Builder, the upload image button does not allow you to upload images.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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