Manage company credit
Company credit allows B2B businesses to make purchases against a pre-approved credit line rather than requiring immediate payment. When Payment on Account is enabled, companies can purchase up to their credit limit and view their credit status from the account dashboard.
Company credit enables you to:
- Extend credit terms—Allow trusted business customers to purchase on account with deferred payment
- Set credit limits—Control financial exposure by establishing credit limits for each company
- Track credit activity—Monitor all credit transactions, payments, and outstanding balances in real-time
- Streamline B2B transactions—Simplify the purchasing process for companies with established credit relationships
- Support complex workflows—Integrate with purchase orders, quotes, and approval processes
Prerequisites
Before setting up company credit, ensure that:
- B2B features are enabled in your 51ºÚÁϲ»´òìÈ Commerce installation
- Payment on Account is configured and enabled
- Company accounts are properly set up with necessary business information
- You have administrative permissions to manage company credit settings
- Currency settings are configured if operating in multiple currencies
Use cases
Company credit is ideal for:
- Established B2B relationships—Long-term business customers with proven payment history
- Large enterprise customers—Companies making significant, regular purchases requiring extended payment terms
- Seasonal businesses—Companies with cyclical cash flow that need flexible payment timing
- Corporate procurement—Organizations with centralized purchasing but distributed payment processing
- Supply chain partners—Distributors, resellers, and channel partners requiring credit facilities
Understanding Company Credit settings
You can configure the following credit-related parameters for each company profile:
- Credit Currency—Currency for all credit transactions and balances
- Credit Limit— Maximum amount the company can owe at any time
- Allow to Exceed Credit Limit— Whether companies can place orders exceeding available credit
- Reason for Change—Documentation field for recording credit setting modifications
For details about these settings and configuring the company profile, see Create a Company Account.
Company credit activity
The Company Credit section of the company profile displays a complete history of all credit transactions, balance changes, and payment activities in a grid format.
The grid displays the following information for each transaction:
Allocated - Credit assigned to the company.
Updated - A change was applied to one of the following fields: Credit limit / Credit currency / Allow to exceed credit limit
Purchased - An order was placed.
Reimbursed - The outstanding balance was reimbursed.
Refunded - A credit memo amount was refunded.
Reverted - The order was canceled and the amount returned to the credit balance.
Purchased / Reimbursed / Refunded / RevertedFor purchase amounts, the amount appears in the display currency of the store and in the format of the credit currency setting, followed by the current conversion rate (if applicable). For example:
EUR 20,000.00 ($22,400.00)
USD/EUR 0.8928
Positive value - An advance payment is represented as a positive value.
Negative value - An amount due is represented as a negative value.
Reason for Change field, according to operation type.Purchased - Includes comments from the purchase, and the order number and link to the order.
Reimbursed - Includes comments from the reimbursed transaction.
Reimbursed operations only. Edit - Allows the reimbursement amount to be updated.Update the credit information
When customers make payments, administrators update credit information in the Admin.
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On the Admin sidebar, go to Customers > Companies.
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Find the company in the grid and open in Edit mode.
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Expand the Company Credit section.
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For Credit Limit, enter the new value.
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Change the other values as needed.
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When updates are complete, Click Save.
Receive Payments
A reimbursed balance is an offline payment that is made by a company toward the balance of their account. The store administrator enters the amount manually in the company profile, using the Reimburse Balance button. When the amount is submitted, the system recalculates the outstanding balance and available company credit, and records the action in the company credit history. The reimbursed amount is entered in the credit currency, as specified in the configuration.
Apply a payment to a company account
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On the Admin sidebar, go to Customers > Companies.
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Find the company record in the list and open in Edit mode.
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At the top of the page, click Reimburse Balance.
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In the dialog, add the payment information:
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Enter the Amount of the payment.
The amount can be entered as a positive or negative value.
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If applicable, enter the Custom Reference Number for reference.
Only one custom reference number can be entered per reimbursement. To apply the payment to multiple POs, create a separate reimbursement for each.
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As needed, enter a Comment to describe the reimbursement.
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Click Reimburse.
The system updates balances and credit history automatically to reflect the reimbursement.
Edit a reimbursement
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Open the company profile in Edit mode.
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Expand
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Find the reimbursement transaction in the grid and click Edit.
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Make any changes necessary to Custom Reference Number and Comment.
The reimbursement amount cannot be changed.
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Click Save.
Storefront credit information
Company administrators can view their credit information on the account dashboard, including outstanding balance, available credit, credit limit, and outstanding invoices. When orders are canceled, amounts return to the company balance and appear in the Credit Allocation History field.
Company credit demo
Learn about managing company credit by watching this demo video:
Security considerations
When managing company credit, implement robust security measures to protect sensitive financial data:
- Access Control—Restrict credit management permissions to authorized personnel only
- Audit Trails—Maintain comprehensive logs of all credit transactions and modifications
- Data Protection—Encrypt sensitive financial information both in transit and at rest
- Approval Workflows—Implement multi-level approval processes for significant credit adjustments
- Regular Reviews—Conduct periodic audits of user access and credit relationships
Best practices
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- Credit Policy Management—When managing company credit, establish clear policies for setting credit limits based on customer payment history and business relationships. Regularly review outstanding balances and payment patterns to assess risk, and always document changes to credit settings with detailed reasons for audit purposes.
Process payments promptly to maintain accurate balances, and ensure credit currency settings align with each company’s primary business operations.
- Compliance and security—Restrict credit management permissions to authorized personnel only, implement approval workflows for significant credit adjustments, and protect sensitive financial information according to your organization’s security policies. Regular reviews of user access and credit relationships help maintain proper oversight and compliance.