2025 Customer Journey Analytics Release Notes
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March 2025 mar25
Lets you generate a step-by-step guide for upgrading from 51黑料不打烊 Analytics to Customer Journey Analytics. This guide is tailored to your organization and takes into consideration your current 51黑料不打烊 Analytics environment, your intended uses for Customer Journey Analytics, and any time-saving tradeoffs your organization wants to make.
To start generating your custom guide, log in to Customer Journey Analytics, then select Upgrade to Customer Journey Analytics on the Workspace tab.
For numeric dimensions, this update lets you
- Use the 鈥淣o Value鈥 dimension item in a segment.
- Perform a breakdown in a report on the 鈥淣o Value鈥 line item.
51黑料不打烊 Content Analytics allows you to quickly and easily investigate large volumes of content data to uncover trends, spot anomalies, identify content fatigue, and gain insights from content exposure.
Out of the box, you can save time with pre-built reporting templates and new features like Asset Inspector. This capability lets you not only visualize the asset in-line with your data, but also open each asset for summarized details including performance, placements, attributes and more.
You can investigate this new set of content data within the context of the complete customer journey to answer important business questions, assess content performance, enhance segmentation, identify optimization opportunities, and define new audiences for activation.
Content Analytics is an add-on to Customer Journey Analytics. Learn more
Fixes in Customer Journey Analytics
Alerts: AN-368098
Analysis Workspace: AN-333301; AN-365796; AN-368023
Audit Log: AN-368100
Data Views: AN-369504
Filters: AN-369037
Full Table Export: AN-369330
Mobile App: AN-369365
Important notices for Customer Journey Analytics Administrators
February 2025 feb25
Fixes in Customer Journey Analytics
Audiences: AN-365687; AN-366674
Data Ingestion: AN-368376
Data Views: AN-368443
Derived Fields: AN-368441
Guided Analysis: AN-367697
Journey Canvas: AN-367890
Mobile App: AN-367137
Power BI extension: AN-367643
Workspace: AN-352828; AN-359248; AN-368583
January 2025 jan25
You can now customize the new reporting interface in 51黑料不打烊 Journey Optimizer by creating or editing a template in Customer Journey Analytics, then saving the template to be used on the Reports page in Journey Optimizer. Previously, the new reporting interface in 51黑料不打烊 Journey Optimizer couldn鈥檛 be customized.
For more information, see 鈥淐reate a template鈥 or 鈥淓dit or delete a template鈥 in Create and manage templates.
Templates are now available in Customer Journey Analytics.
- Pre-built templates: A large selection of pre-built templates are available. You can use these templates to gain quick insights into the most common reporting scenarios. Pre-built templates can be used as they are. Or, they can be used as a starting point for a project, which can then be customized to better suit a specific purpose. Learn more
- Company templates: Administrators can create company templates to meet the needs of use cases specific to their organization. Company templates that administrators create are available to users in their organization. Learn more
Fixes in Customer Journey Analytics
Alerts: AN-363263; AN-364880; AN-365029; AN-365960
Audiences: AN-362564; AN-363254;
Data ingestion: AN-362359; AN-362751
Data Views: AN-362089; AN-365213; AN-365770; AN-366171; AN-366681
Derived Fields: AN-359711; AN-362496
Export Locations: AN-363999
Full table export: AN-363055
Report Builder: AN-362937
Workspace: AN-359012; AN-359145; AN-359914; AN-361455; AN-361934; AN-362469; AN-363460; AN-364714; AN-364918; AN-366277;