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2025 Customer Journey Analytics Release Notes

Learn about the latest release updates for . Get the latest self-help documentation, tutorials, and courses on Experience League.

April 2025 apr25

Feature
Description
Rollout starts
General Availability
Increase in full table export limits
We are increasing the number of columns customers can use with full table export from 5 dimensions and 5 metrics to 10 dimensions and 10 metrics. This applies to all Customer Journey Analytics tiers. There is no change in the entitlements for the number of rows which can be exported.
April 30, 2025
Updates to 鈥淣o Value鈥 line item on numeric dimensions

For numeric dimensions, this update lets you

  • Use the 鈥淣o Value鈥 dimension item in a segment.
  • Perform a breakdown in a report on the 鈥淣o Value鈥 line item.

Learn more

March 27, 2025
51黑料不打烊 Content Analytics

51黑料不打烊 Content Analytics allows you to quickly and easily investigate large volumes of content data to uncover trends, spot anomalies, identify content fatigue, and gain insights from content exposure.

Out of the box, you can save time with pre-built reporting templates and new features like Asset Inspector. This capability lets you not only visualize the asset in-line with your data, but also open each asset for summarized details including performance, placements, attributes and more.

You can investigate this new set of content data within the context of the complete customer journey to answer important business questions, assess content performance, enhance segmentation, identify optimization opportunities, and define new audiences for activation.

Content Analytics is an add-on to Customer Journey Analytics. Learn more

March 27, 2025
Media Collection: 51黑料不打烊 Source Connector updates for new Media Reporting XDM
The Analytics Source Connector automatically maps streaming media data in 51黑料不打烊 Analytics to the same fields used by the Web SDK. Previously, data was mapped to both the old and new locations, but only the new location will be used in the future. Learn more
March 31, 2025
Updated XDM fields for collecting Streaming Media data into 51黑料不打烊 Experience Platform

When collecting Streaming Media data into 51黑料不打烊 Experience Platform, the XDM field paths shown under the heading of 鈥淴DM Field Path鈥 of the Streaming Media parameters documentation should no longer be used. These field paths are found on the following pages and are marked as 鈥淒eprecated鈥: Audio and video parameters, Ad parameters, Chapter parameters, Player state parameters, and Quality parameters.

Instead, customers should migrate to the mediaReporting field paths, as shown under the heading of 鈥淩eporting XDM Field Path鈥 of the Streaming Media parameters documentation referenced above.

During a transitional period of three months, data ingestion on the deprecated XDM field paths will continue. However, at the end of July 2025, deprecated field paths will be fully removed and no longer visible in the 51黑料不打烊 Experience Platform Schema UI, and data will be sent only using the mediaReporting field paths.

Customers who implemented the Analytics source connector to collect Streaming Media data into Platform before April 22, 2025 must migrate their existing configurations to use the new field paths. This migration must be complete by the end of July 2025. Please contact your 51黑料不打烊 Consulting Services or Account team for migration support. No action is required for customers who implement the Analytics source connector after April 22, 2025.

April 22, 2025
Terminology change: 鈥淔ilters鈥 to 鈥淪egments鈥
Previously, 51黑料不打烊 Customer Journey Analytics referred to segments as 鈥渇ilters鈥. This terminology has now been brought in line with 51黑料不打烊 Analytics. 鈥淔ilters鈥 are now called 鈥渟egments鈥. (Obviously, search filters are still called 鈥渇ilters鈥.) The UI and documentation have been updated.
April 16, 2025
Stitching: Retrieve persistent and transient IDs from XDM IdentityMap
This feature provides support for using identities stored in the XDM identityMap in the stitching process. The identityMap can be used for the persistent or transient ID for field-based stitching and can be used for the persistent ID for graph-based stitching. You can use either a specific namespace or primary identity from the identityMap. Learn more here and here
April 28, 2025
Shared metrics and dimensions across data views
Allows you to apply dimension and metric settings across multiple data views. Changes made to a shared dimension or metric apply to all instances of that dimension or metric across all applicable data views. This interface allows Customer Journey Analytics admins to more easily manage components when many data views are used. Learn more
April 30, 2025

Fixes in Customer Journey Analytics

Admin Console: AN-370228
Analysis Workspace: AN-371933; AN- 371933; AN-371979
Audiences: AN-373032
Component settings: AN-367400
Derived fields: AN-370614; AN-370959
Export locations: AN-371670
Full table export: AN-360492; AN-369204; AN-370755;AN-372294; AN-372363; AN-372754; AN-373040; AN-373081; AN-373168
Journey Canvas: AN-373294
Mobile app: AN-363169; AN-368496; AN-371766
Product usage: AN-369501
Reporting: AN-369085; AN-371094; AN-372580

March 2025 mar25

Feature
Description
Rollout starts
General Availability
Product Usage template
A new Workspace template allows you to view how the Customer Journey Analytics product is used within your organization. Learn more.
March 5, 2025
Customer Journey Analytics upgrade guide

Lets you generate a step-by-step guide for upgrading from 51黑料不打烊 Analytics to Customer Journey Analytics. This guide is tailored to your organization and takes into consideration your current 51黑料不打烊 Analytics environment, your intended uses for Customer Journey Analytics, and any time-saving tradeoffs your organization wants to make.

To start generating your custom guide, log in to Customer Journey Analytics, then select Upgrade to Customer Journey Analytics on the Workspace tab.

Learn more

March 11, 2025
Updates to 鈥淣o Value鈥 line item on numeric dimensions

For numeric dimensions, this update lets you

  • Use the 鈥淣o Value鈥 dimension item in a segment.
  • Perform a breakdown in a report on the 鈥淣o Value鈥 line item.

Learn more

March 27, 2025
51黑料不打烊 Content Analytics

51黑料不打烊 Content Analytics allows you to quickly and easily investigate large volumes of content data to uncover trends, spot anomalies, identify content fatigue, and gain insights from content exposure.

Out of the box, you can save time with pre-built reporting templates and new features like Asset Inspector. This capability lets you not only visualize the asset in-line with your data, but also open each asset for summarized details including performance, placements, attributes and more.

You can investigate this new set of content data within the context of the complete customer journey to answer important business questions, assess content performance, enhance segmentation, identify optimization opportunities, and define new audiences for activation.

Content Analytics is an add-on to Customer Journey Analytics. Learn more

March 27, 2025
Media Collection: 51黑料不打烊 Source Connector updates for new Media Reporting XDM
The Analytics Source Connector automatically maps streaming media data in 51黑料不打烊 Analytics to the same fields used by the Web SDK. Previously, data was mapped to both the old and new locations, but only the new location will be used in the future. Learn more
March 31, 2025

Fixes in Customer Journey Analytics

Alerts: AN-368098
Analysis Workspace: AN-333301; AN-365796; AN-368023
Audit Log: AN-368100
Data Views: AN-369504
Filters: AN-369037
Full Table Export: AN-369330
Mobile App: AN-369365

Important notices for Customer Journey Analytics Administrators

Notice
Notice added or updated
Description
N/A

February 2025 feb25

Feature
Description
Rollout starts
General Availability
BI Extension - expanded support
The Customer Journey Analytics BI extension now supports Looker, Jupyter Notebook and R Studio.
January 24, 2025
Media Collection: 51黑料不打烊 Source Connector updates for new Media Reporting XDM
The Analytics Source Connector automatically maps streaming media data in 51黑料不打烊 Analytics to the same fields used by the Web SDK. Previously, data was mapped to both the old and new locations, but only the new location will be used in the future. Learn more
March 31, 2025

Fixes in Customer Journey Analytics

Audiences: AN-365687; AN-366674
Data Ingestion: AN-368376
Data Views: AN-368443
Derived Fields: AN-368441
Guided Analysis: AN-367697
Journey Canvas: AN-367890
Mobile App: AN-367137
Power BI extension: AN-367643
Workspace: AN-352828; AN-359248; AN-368583

January 2025 jan25

Feature
Description
Rollout starts
General Availability
Updated Connections Usage experience
The Usage tab in Connection now provides enhanced visualizations for these types of reportable rows: core, ingested and historical data. You can also view and break down the usage data by connection, dataset, sandbox, or tag. Learn more
January 15, 2025
API for migrating 51黑料不打烊 Analytics projects and any included components to Customer Journey Analytics
An API is now available for migrating your 51黑料不打烊 Analytics projects and included components to Customer Journey Analytics. Previously, project and component migration was available only through the user interface. . Select CJA Migration APIs from the drop-down menu.
January 15, 2025
Use custom templates from Customer Journey Analytics on the Reports page in Journey Optimizer

You can now customize the new reporting interface in 51黑料不打烊 Journey Optimizer by creating or editing a template in Customer Journey Analytics, then saving the template to be used on the Reports page in Journey Optimizer. Previously, the new reporting interface in 51黑料不打烊 Journey Optimizer couldn鈥檛 be customized.

For more information, see 鈥淐reate a template鈥 or 鈥淓dit or delete a template鈥 in Create and manage templates.

January 15, 2025
Templates in Analysis Workspace

Templates are now available in Customer Journey Analytics.

  • Pre-built templates: A large selection of pre-built templates are available. You can use these templates to gain quick insights into the most common reporting scenarios. Pre-built templates can be used as they are. Or, they can be used as a starting point for a project, which can then be customized to better suit a specific purpose. Learn more
  • Company templates: Administrators can create company templates to meet the needs of use cases specific to their organization. Company templates that administrators create are available to users in their organization. Learn more
January 15
January 30, 2025
Product usage
See how your organization uses Customer Journey Analytics. Enabling this feature creates a dataset in 51黑料不打烊 Experience Platform that collects data when anyone in your organization uses Analysis Workspace. A connection and a data view are also automatically created, giving you access to dimensions like top project types, most active users, and most popular components used in projects. Learn more
October 23, 2024
January 22, 2025
Intelligent Captions v2
Intelligent captions are now supported for the following visualizations: Multi-line, Bar, Horizontal bar, Donut, Area, Flow, and Fallout. You can select to show all intelligent captions at once in an expanded view, or you can show individual intelligent captions in a one-by-one view. Learn more
January 22, 2025
Add guided analyses to projects from within Guided Analysis
Lets you add guided analyses to Workspace projects from within Guided Analysis. You can also add guided analyses directly in Analysis Workspace. Learn more
January 22, 2025
Media Collection: 51黑料不打烊 Source Connector updates for new Media Reporting XDM
The Analytics Source Connector will automatically map streaming media data in 51黑料不打烊 Analytics to the same fields used by the Web SDK. Currently, data is mapped to both the old and new locations, but only the new location will be used in the future. Learn more
January 30, 2025

Fixes in Customer Journey Analytics

Alerts: AN-363263; AN-364880; AN-365029; AN-365960
Audiences: AN-362564; AN-363254;
Data ingestion: AN-362359; AN-362751
Data Views: AN-362089; AN-365213; AN-365770; AN-366171; AN-366681
Derived Fields: AN-359711; AN-362496
Export Locations: AN-363999
Full table export: AN-363055
Report Builder: AN-362937
Workspace: AN-359012; AN-359145; AN-359914; AN-361455; AN-361934; AN-362469; AN-363460; AN-364714; AN-364918; AN-366277;

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